> For the complete documentation index, see [llms.txt](https://oresund-integration-platform.gitbook.io/oresund-integration-platform/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://oresund-integration-platform.gitbook.io/oresund-integration-platform/about/product-and-developer-guide/monitoring-helper-service/manual-monitoring/ftp-sftp-flow.md).

# FTP/SFTP FLOW

## <mark style="color:blue;">Flow chart</mark>

<figure><img src="/files/ByyXiPmVLgSGRh6bmACz" alt=""><figcaption></figcaption></figure>

## <mark style="color:blue;">Process</mark>

* Go to the desired FTP/SFTP input path by giving the credentials in filezilla/putty and check for the number of files.
* If the number of files is more than two and the frequency of the job is little ahead of the normal one, debug the log files for any known errors.
* If there is an error identified, analyze the root-cause for the issue and if it is solvable by the OIP team fix the same and do resync if required.
* Monitor continuously for a few more hours and if the issue needs to be fixed from the client side, request the concerned POC of the client team / client with standard process.
* Log all the findings in the sheet provided and close the process.


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